Delete your account
You can delete your ShogiGO account at any time, right inside the app or on the web. Your ShogiGO account is the same on Android and in the browser — deleting it in either place deletes it everywhere.
Delete in the Android app
- Open your Profile (top right), then Settings.
- Tap Delete account and read the warning.
- Confirm it's you — enter your password, or confirm with Google. (Guest accounts don't need this step.)
- Tap the final confirmation. Your account is deleted immediately and you're signed out.
Delete on the web
- Sign in at western-shogi.web.app and open Your Profile.
- Scroll to Account and choose Delete account.
- Confirm it's you — enter your password, or confirm with Google — then confirm the deletion.
Delete by email
If you can't sign in, email support@shogigo.net from the email address on your account and ask us to delete it. Requests from a different address can't be verified, so they can't be actioned. Guest accounts hold no personal information and can't be deleted by email — just sign out or delete in the app.
What gets deleted
Deletion is permanent and takes effect immediately:
- Your profile, username (freed for someone else to claim), avatar and banners
- Your ratings, statistics, badges and checkmate tiles
- Your friends list and presence
- Your coaching and campaign progress, puzzle progress and game history links
- Games still in progress are removed entirely
- Your sign-in account itself (email/Google) is removed from our authentication system
One exception, for the integrity of other players' records: finished games stay in the match record with your name removed — the moves remain, attributed to "deleted-user", with chat and your result details scrubbed. Nothing in those records identifies you.
Changed your mind later? You're welcome back any time — just create a new account. Deleted data can't be restored.